Terms of service

Terms of Service

Last Updated: July 17, 2026

This Merchant Service Agreement ("Agreement") is entered into by and between NEXTMARKET LLC ("we," "us," or "our") and the entity or individual purchasing our BistroBox smart vending machines or services ("you" or "Merchant").

1. Equipment Purchase & Sale

  • Order: All orders for BistroBox products are subject to acceptance by us. We reserve the right to refuse or cancel any order.

  • Price: The price for the equipment is as stated on our website, invoice, or order confirmation. Prices are subject to change without prior notice.

  • Payment: Full payment is required prior to shipment. We accept credit card through Shopify Payments and wire transfer. For wire transfers, shipment will be arranged after we confirm receipt of full payment in our designated bank account.

  • Shipping & Delivery: We ship from our U.S. warehouse. Title and risk of loss pass to you upon delivery to the carrier. Delivery dates are estimates only, and we are not responsible for delays caused by carriers or customs.

2. Software-as-a-Service (SaaS) & Platform

  • Service: Your purchase includes a subscription to our SaaS platform for remote management, inventory tracking, and sales analytics for your BistroBox machine.

  • Subscription Fees: The SaaS platform fee is $15/month. The first month is free of charge. Fees are billed monthly starting from the second month and are subject to change with prior notice.

  • Term & Termination: The subscription is month-to-month. Either party may terminate with 30 days’ written notice. We may suspend or terminate service immediately if you violate this Agreement or applicable law.

3. Warranty & Return Policy

  • Warranty Period: We warrant that the BistroBox vending machine will be free from material defects in materials and workmanship for a period of 1 year from the date of delivery ("Warranty Period").

  • Warranty Coverage: This warranty does not cover damage caused by misuse, accident, unauthorized modification, normal wear and tear, or failure to follow operating instructions.

  • Warranty Remedy: Our entire liability and your exclusive remedy under this warranty is, at our option, to repair or replace the defective equipment or any defective parts.

  • Return Policy: You may return the equipment within 7 days of receipt if it is found to have material defects upon arrival. A return authorization must be obtained from us prior to return. Return shipping costs are covered by us only for valid warranty claims.

4. Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE EQUIPMENT, OR THE REPAIR OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT AT OUR OPTION. THIS LIMITATION DOES NOT APPLY TO LIABILITY ARISING FROM OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

5. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

6. Contact Information
For any questions regarding this Agreement, please contact us:

  • Email: info@bistroboxvend.com

  • Address: [92 Corporate Park Ste C 1056, Irvine, CA 92606]